Seven Wonders of the Web

The Seven Wonders of the Web – The Guardian
Includes Blogger (along with Google at No.1) with some good historical perspective of the significance of the web a la Douglas Adams.

Cognitive-Affective Model by Dov Te’eni from MISQ
Interesting – right in the intro to the paper includes “People ….make clever adaptations ….” Clever !
Have ongoing debates with implementors between “Users are a nuisance / dumb – my system must be sufficiently tightly constrained that a user cannot break it” on the one hand, and “It’s just as well users are creative / clever, because your system would be pretty useless if they weren’t” on the other. Both are one dimensional generalisations – 80% right, but 80% useless too. Isn’t this just cup-half-full vs cup-half-empty vs being both full and empty at the same time in reality ?

Also from MISQ
Knowledge Management and Knowledge Management Systems
Conceptual Foundations and Research Issues, Maryam Alavi and Dorothy E. Leidner
Information Technology Development Creativity
A Case Study of Attempted Radical Change by Randolph B. Cooper
Understanding GDSS in Symbolic Context
Shifting the Focus from Technology to Interaction by Abhijit Gopal and Pushkala Prasad
An Empirical Investigation of the Factors Affecting Data Warehousing Success
Barbara H. Wixom and Hugh J. Watson
A Confessional Account of an Ethnography About Knowledge Work
Ulrike Schultze
Learning Dysfunctions in Information Systems Development
Overcoming The Social Defenses With Transitional Objects by David G. Wastell
Explanations From Intelligent Systems
Theoretical Foundations and Implications for Practice by Shirley Gregor and Izak Benbasat
And many more hours of fun ….

Kosko’s Fuzzy Thinking

Just finished Bart Kosko – Fuzzy Thinking (1993)
Excellent read, though Kosko does not seem to find favour with later non-classical logicians – many notes recorded (see bibliography). Focussed on machine AI and control systems – but many analogous applications apparent. Some points that stick instantly …..
(1) Reasons given for decisions / actions (eg to an analyst) are invariably logical positivist rationalisations of what in reality were much fuzzier rules governing actual behaviour (cf Argyris) Also, like Argyris implies, makes an explicit east vs west cultural distinction in logical positivist trap. (Over stated perhaps re Japanese consumer goods industry AI – topical at time of writing ?) See also my earlier (!!) (1991) conclusion in Managing Change and Flexibility – Attitudes and Organisational Culture – Chapter 4 – Blockages to Organisational Learning. Spooky.
(2) FCM (Fuzzy Cognitive Maps) look like excellent methodology to turn “mind maps” into fuzzy analysis tool. Could consider applying to this research effort itself ??
(3) Linguistics / natural language is the key to fuzzy rules (cf Robot Wisdom and Gellish)
(4) Fundamental Fuzzy Logic – Is it a bird, is it a plane ? – Yes. Decisions, including classifications, are not binary. Even if statistical answer, the probablities do not have to add up to unity !!! Being partly “both” (or one of any number of dimensions) can be 0%-100% on each orthogonal dimension independantly. (Contrary to Aristotle / Witgenstein etc : not logical positivist perspective – closer to eastern “mysticism”) Also very closely allied to the whole school of management thinking around “Paradoxes”.
What about a real process industry example :
– is it a pump, is it a heat exchanger ? Yes, it’s a thermosiphon.
Or an Information example :
Is it a document, is it data ? Yes, it’s XML in Motion.
Or more generally ….
Is it true that XXX ?, Well, Yes and No.

The clues are in the real world. This looks blindingly obvious – why model something approximately rationally, when it is precisely irrational ? You better believe it.

Reading James Gleick – Chaos (1987) comparing with Ian Stewart – Does God Play Dice (1989).
Mostly same material content so far. Copy temporarily stolen by my elder son Tom. Need to buy another copy anyway, to replace the one loaned by Leon, now covered in notes / doodles !!

Chaos and Fuzzy Logic stuff seems to recognise many applications in physics / physical systems / machines on the one hand and in populations / ecology / economics / politics on the other, but don’t see much reference to systems on the human organisation / business scale. Scalability aspect fundamental ? Surely I’m not the first in this field ?

All confirms reasons to follow up Walsham and Myers’s more qualitative / behavioural “ethnographic” IS approaches, analysis based on “what are these people doing here ?”. (See MISQ).

Also to research Heylighen’s work on associative modelling for search engines and PCP (Principia Cybernetica Project) via Links page. Heylighen also supports a primarily “process” view of the world, with all other physical or conceptual entities, phenomena and attributes being manifestations of “things happening”. A man after my own heart if ever there was one !!!! Seems logical to me if you are modelling “business”, then process is what it is all about after all.

Also points to need to formally understand “Systems Theory” paradigm from 1950’s / 1960’s and probably “holism / holistics” too.

Bibliography page added – under construction. Intend to use to capture notes / reference points.

XML Meta-Data – Daniel & Ann

RDF, XML Schema and XML Meta-Data
Ref : “Professional XML Meta Data” by Daniel Rivers-Moore, Ann Wrightson, et al pub WROX.
See RDF-Syntax
See RDF-Schema
ECM-Associations / Gellish-facts / ProcessML-Templates / Sentences(tm) / RDF-statements – common ground.

Chaos & Complexity in Public Organisations

AT LAST – Chaos and Complexity theories reach the public consciousness as issues for management of organisations.
BBC Radio 4 Today – Analyst looking at Health Service organisation identifies these issues as blockers to predictable behaviour.
Tiny inputs – Large unpredicted outcomes, yes, but equally
Enormous inputs – No predictable outcomes.
Relevant message – Buisness rules for information management must be held separately from purely logical / deterministic codings, because these rules may turn out to be “fuzzy”.

The Learning Machine

The Learning Machine Challenge
Spin off from the AI Forum

Management Information Systems Quarterly
Academic & Research Journal on MIS
Includes “Qualitative” scope amongst more traditional aspects.
Has Mike Myers (Uni of Auckland) on the editorial board.
Previously associated with Geoff Walsham (Judge Institute, Cambridge)