‘We have gone from a vertical society to a horizontal society where everybody has an opinion about every decision you make, everybody has an opinion on the Internet straight away. Basically the respect for people who make decisions is gone because every decision is questioned. So one of the most important qualities of a good leader now is massive resistance to stress. Under stress you become smaller and smaller until you cannot give out a message any more and that, of course, is something that is vital. Many people underestimate this challenge.’
Arsene Wenger, manager of Arsenal Football Club.
So notes Alastair Campbell talking in support of the BBC as a trusted “brand” and the challenge for strategies to manage its future. Particular notable that the Burnley fan gives powerful and well considered support to @SaveOurBBC_CIC given his notorious run in(s) with the Beeb during his time as Tony Blair’s spin doctor. All the more powerful. Worth a read.
(And on a personal note as a fellow football fan I share the memory of his first BBC complaint that too often in the early days the match highlights came from Loftus Road.)